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Terms & Conditions and Privacy

Booking Terms and Conditions

Booking Terms and Conditions

All bookings are subject to availability. Your choice of date may not be available, but alternative dates will always be offered.  We have minimum group size requirements for all of our activities (6 for laser tag, paintball and bubble football, 4 for wilderness challenge and 2 for archery, axe & knife throwing and DTV shredders). If no other group is booked in for you to join in with your group will have to meet the minimum group size requirements to confirm a booking.

A deposit of £10.00 per player is required at the time of booking (unless stated otherwise in a special offer or package) to confirm your event, and must be received on booking to confirm a booking.

All payments are non-refundable and non-transferable within 14 days of your event date. If any participant fails to attend the event on the date you have booked, the prepayment and any consumables included in any package booked for that player will be forfeit.

 

Age Restrictions

The minimum age of all players on the date of the game for paintballing and airsoft is 12 years old. The minimum age of all players on the date of the game for laser tag is 6 years old. The minimum age of all players on the date of the game for bubble football and wilderness challenge is 8 years of age. The minimum age for knife and axe throwing and DTV shredders is 16 years of age. Children under the age of 16 must be signed in by a parent or guardian on arrival.

It is the responsibility of the person making the booking to ensure all players meet the above minimum age requirements. Any player who does not meet the age requirements will be refused entry with the loss of all money paid. Battle Grounds accepts no responsibility for customers booking events without checking the ages of participants and no refunds will be given in any instance where a customer books an activity which is not suitable for their group.

 

 

Consumables

Only paintballs supplied by Battle Grounds on the day of your event may be used. All players agree to be bound by our playing conditions and safety rules. Any player that is unable to comply with our safety instructions will be excluded without refund.

Vouchers cannot be used in conjunction with any discount or special offer that may be advertised on this website.

Cancelling or Amending a Booking

All cancellations and amendments must be made directly by emailing us on Fun@battlescotland.co.uk 

Deposits are non-refundable and non-transferable within 14 days of the game date. Any cancellations giving more than 14 days notice are eligible for a refund less a £10.00 payment processing fee.

Please note our activities are played in all weather with the rare exception of flooding or high winds – yes we play in the snow too! If you are having any trouble at all fulfilling your booking please don’t hesitate to contact us – every effort will be made to accommodate you.

If you cancel; all cancellations must be notified in writing. Cancellations within 14 days of the event date will result in the loss of any deposits paid. Cancellations giving more than 14 days notice will receive a refund less a £10.00  processing fee.

Booking amendments giving more than 14 days notice will be accommodated wherever possible. Any confirmed bookings which are to be moved to a later date must be re-booked within 6 months of the original date. Failure to rebook within this time frame will result in the loss of any deposit paid. 

Privacy Policy

Battle Grounds Adventure Activities respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through www.battlescotland.co.uk and from our communications with you.

Please note that when anyone visits www.battlescotland.co.uk, we automatically collect certain non-personal information such as the type of computer operating system (e.g., Windows or Mac OS) and browser (e.g., Firefox, Google Chrome, Internet Explorer) being used, and the domain name of the internet service provider. We sometimes use the non-personal information that we collect to improve the design and content of our website and to enable us to personalise your experience.

We collect information about you when you contact us and/or book a paintballing event with us.

(Your name, phone number, email address and your address)

Why we collect this information? To process your order, arrange your event and, if you agree, to email you about other products and services we think may be of interest to you.

Access your own information (correct/remove)
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email fun@battlescotland.co.uk We want to make sure your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate by emailing us. 

Personal Data Security and Confidentiality- we maintain adequate technical and organisational security measures to protect your personal information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction.

Retention of data- we will keep your personal information for as long as necessary for the purposes for which it was collected, to provide you with services and to conduct our legitimate business interests or where otherwise required by law.

Disclosing your personal information -we may disclose your personal information to companies and individuals who perform business functions and services on our behalf.  Such functions may include hosting www.battlescotland.co.uk, analysing data and providing other support services.  All such parties will be required to keep your personal data secure and only process it in accordance with our instructions.

We may also disclose your personal information if, in our opinion, disclosure is required by law.

Abandonment-information you enter into our registration forms may be collected and stored briefly by us so that we may contact you in relation to the nature of your attempted transaction, even if you don’t confirm the transaction. This may be used to send operational emails to enquire as to why the purchase was not completed. We will not use this data for any other purpose, we won’t store the data for longer than necessary, nor share the data with any other company. Our aim is to provide you with the highest level of service we can.

Marketing. We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

Cookies are text files put on your computer to collect standard internet log information and visitor behaviour information. This information is then used to track visitor use of the website and to create statistical reports on website activity. For more information visit www.aboutcookies.org or www.allaboutcookies.org.


Please contact us if you have any questions about our privacy policy - link to our contact page